Few things make a Mallorca holiday feel more sorted than a resort that actually delivers on its five-star promise. TUI BLUE Sensatori Biomar sits in Sa Coma, ranked #6 of 23 hotels in the area on Tripadvisor (Tripadvisor), with a dual-zone setup that splits adults-only calm from family energy across one sprawling property. Here’s what guests actually experience—and what to expect before you book.

Location: Sa Coma, Mallorca, Spain · Rating: 5-star · Area: Over 60,000 sqm · Sections: Adults-only, family, spa · Key Features: Spa, lush gardens

Quick snapshot

1Confirmed facts
  • 354 rooms across adults-only and family zones (Tripadvisor)
  • Seven restaurants and eight bars with all-inclusive dining (TUI.co.uk)
  • Formerly Protur Biomar Gran Hotel & Spa (Tripadvisor)
2What’s unclear
  • Exact 2026 pricing unavailable; current rates based on 2025 data (Tripadvisor)
  • Detailed spa treatment menus and individual pricing not published online (Tripadvisor)
  • Specific app features and offline capabilities not fully documented (Tripadvisor)
3What guests say
  • Tripadvisor rating 4.4/5 from 2,342 reviews (Tripadvisor)
  • Service scores 4.7; cleanliness 4.6 (Tripadvisor)
  • Sky bar praised for sunsets; adults-only swim-out rooms popular (Tripadvisor)
4Booking basics
  • Book via TUI BLUE official site or TUI Holidays (TUI BLUE)
  • Palma de Mallorca Airport roughly 70 km away; 60-minute transfer (TUI BLUE)
  • Contact +34 971 81 20 10 for direct enquiries (TUI BLUE)

Key hotel specifications provide the foundation for comparing Sensatori Biomar against competing five-star resorts in the Sa Coma area.

Category Detail
Hotel Name TUI BLUE Sensatori Biomar
Address Carrer dels Baladres, 5, 07560 Sa Coma, Cala Millor, Mallorca, Spain
Star Rating 5-star
Number of Rooms 354
Resort Size Over 60,000 sqm
Sections Adults-only, family, spa
Operator TUI BLUE / Protur
Tripadvisor Rating 4.4/5
Distance from Airport 70 km (Palma de Mallorca)

TUI BLUE Sensatori Biomar reviews

Tripadvisor hosts 2,342 reviews scoring TUI BLUE Sensatori Biomar at 4.4 out of 5, placing it sixth of 23 hotels in Sa Coma (Tripadvisor). Breaking down the sub-scores reveals where this property shines: service leads at 4.7, followed by rooms and cleanliness both at 4.6. Sleep quality scores 4.5, value comes in at 4.4, and location trails slightly at 4.2.

Guest ratings

The all-inclusive offering draws consistent praise. A Netmums reviewer travelling with two children described themed nights featuring cuisines from around the world, noting the food “was fantastic” (Netmums). Families appreciate the dedicated kids’ buffet with plastic cutlery and chocolate milkshake on tap, while a la carte options—particularly Italian and Asian restaurants—earn strong recommendations from guests on all-inclusive packages (Tripadvisor.ie).

Common pros and cons

Staff consistently earn recognition across reviews, with guests describing reception, housekeeping, and restaurant teams as genuinely friendly and efficient. One reviewer from Staffordshire noted: “The staff work tirelessly to make sure you have a great time, serving drinks, serving in the restaurant, asking how you are and being genuinely friendly all the time” (Tripadvisor). The Sky Bar attracts praise for exceptional sunset views, with one couple rating it among the best they have witnessed.

The catch

Some guests flag value as expensive despite quality, and a September 2025 review noted the family activity pool needed attention—specifically mentioning gravel on the bottom as a concern.

The pattern that emerges: adults-only guests generally report flawless stays, while families with young children experience occasional friction points around pool maintenance and pricing perceptions.

TUI BLUE Sensatori Biomar Photos

TUI BLUE official site showcases the property’s defining feature: lush gardens connecting the adults-only and family zones, creating visual and acoustic separation without rigid barriers (TUI BLUE). The resort spans over 60,000 square metres, housing multiple pools including a rooftop option, swim-up adult-only pool, splash pool for kids, and an activity pool. Official imagery shows contemporary room design with terrace access and garden or pool views.

Resort overview images

Guest-uploaded photos on Tripadvisor reveal how the property looks through visitor eyes rather than marketing lenses. Adults-only swim-out rooms appear frequently in recent reviews from October 2024, showing garden terraces stepping directly to the pool. Junior suite images display configurations for two adults and teens, with sofa beds and twin bed options visible.

Gallery sources

Beyond the official site, YouTube hosts walkthrough videos from recent guests, though these carry tier 3 status and should supplement rather than replace official or tier 2 sources (YouTube). Protur’s official review page features guest testimonials alongside property photography, lending additional credibility to visual content.

TUI BLUE Sensatori Biomar restaurants menu

The resort operates seven restaurants and eight bars with all-inclusive food and drinks available around the clock (TUI.co.uk). The main buffet anchors the dining programme, while a la carte venues—Italian and Asian specifically—receive consistently high marks from guests who book early.

Dining options

The Altair buffet restaurant serves as the primary dining venue, themed nights delivering rotating international cuisines. A dedicated kids’ buffet station features plastic cutlery and plates alongside chocolate milkshake on tap—practical touches families appreciate. The spa houses a relaxed dining option, while the Sky Bar operates as an evening venue with panoramic views.

All-inclusive details

All-inclusive guests receive access to buffet and a la carte restaurants, with branded spirits available at all bars including the piano bar for a more relaxed atmosphere. One practical tip surfaces repeatedly in reviews: book extra restaurants on day one via the TUI BLUE app, as popular venues fill quickly.

Bottom line: Book early for a la carte reservations—those who secure tables within 24 hours of arrival consistently report the best dining experiences at Sensatori Biomar.

TUI BLUE Sensatori Biomar book

Booking TUI BLUE Sensatori Biomar runs through two primary official channels: TUI BLUE’s own website or TUI Holidays (TUI BLUE). The hotel sits at Carrer dels Baladres, 5, 07560 Sa Coma, with direct contact available at +34 971 81 20 10.

Booking process

TUI BLUE’s site allows room type selection including swim-out pool rooms for adults-only sections and junior suites designed for family configurations. Third-party platforms also list the property, though booking directly with TUI often provides better flexibility for modifications.

Official channels

FirstChoice.co.uk, part of the TUI Group, lists the property with accessibility information, noting guests can contact 0203 451 2690 for accessible holiday enquiries (FirstChoice.co.uk). The hotel’s former branding as Protur Biomar Gran Hotel & Spa occasionally appears in legacy listings.

TUI BLUE Sensatori Biomar prices

Average nightly room rates reportedly range from $360 to $1,090 based on standard room averages, according to Tripadvisor pricing data (Tripadvisor). These figures should be treated as indicative—exact 2026 pricing was not available at time of writing, and rates fluctuate seasonally and by availability.

Price ranges

Five-star positioning in Sa Coma places Sensatori Biomar at a premium tier. The adults-only section with swim-out pool access commands higher rates than standard family rooms. Junior suites accommodating extended family configurations typically sit above standard room pricing.

Value assessment

Tripadvisor’s value score of 4.4 suggests guests broadly feel the pricing matches what they receive, though some reviewers describe the resort as “expensive despite quality”—a signal that expectations around five-star framing may not always align with actual experience (Tripadvisor).

The upshot

For travellers prioritising service quality, dining variety, and resort infrastructure over budget positioning, the price-to-experience ratio holds. Families seeking maximum value should weigh swim-out pool access against the splash pool family setup.

Guests who book early and communicate any concerns immediately to management consistently report the smoothest stays.

Resort specifications help travellers match their priorities against what Sensatori Biomar actually delivers on the ground.

Specification Detail
Total Rooms 354
Adults-only Section Swim-out pool rooms with garden terrace
Family Rooms Junior suites with sofa beds and twin beds
Restaurants 7 (1 buffet, 2 a la carte, plus specialty venues)
Bars 8 (including Sky Bar, piano bar, pool bars)
Pools Multiple: rooftop, swim-up adult-only, splash pool, activity pool
Spa Huge and relaxing (per official reviews)
Airport Distance 70 km from Palma de Mallorca
Transfer Time Approximately 60 minutes
Kids Entertainment Mini disco, BLUE tots, children’s activities via TUI BLUE app
Room Features Daily restocked minibars, safes, aircon, ceiling fans, English TV channels
Accessibility Accessible holidays available; contact 0203 451 2690

Upsides

  • Service scores 4.7 on Tripadvisor—staff consistently praised as friendly and efficient
  • Seven restaurants and eight bars with all-inclusive dining around the clock
  • Dual-zone layout separates adults-only and family energy effectively
  • Sky Bar delivers exceptional sunset views, a standout feature
  • No scramble for sunbeds; towels swappable daily
  • TUI BLUE app handles daily schedules and restaurant bookings

Downsides

  • Family activity pool has received maintenance complaints (gravel noted in 2025 review)
  • Value perception splits guests—some feel pricing exceeds experience
  • Location score trails other categories at 4.2
  • A la carte restaurants book up quickly—requires advance planning
  • Exact 2026 pricing not publicly available at time of writing

Related reading: EasyJet Customer Service Number · Travel Directions by Car

Fans of the Sensatori brand at Biomar might also appreciate the Atlantica Caldera Palace in Crete , another beachfront gem boasting high Tripadvisor scores and family zones.

Frequently asked questions

What facilities does TUI BLUE Sensatori Biomar offer?

The resort spans over 60,000 square metres with multiple pools (rooftop, adult-only swim-up, splash pool, activity pool), a spa described as huge and relaxing, seven restaurants, eight bars, lush gardens, and dedicated entertainment for children and adults via the TUI BLUE app.

Is TUI BLUE Sensatori Biomar all-inclusive?

Yes, all-inclusive packages are available with food and drinks around the clock. This includes the main buffet, themed nights, and access to a la carte restaurants. Branded spirits are available at all bars.

What room options are available at TUI BLUE Sensatori Biomar?

The resort offers 354 rooms across two main sections. Adults-only rooms include swim-out pool configurations with garden terraces. Family rooms feature junior suites with sofa beds and twin beds, suitable for two adults and teens.

How far is TUI BLUE Sensatori Biomar from the airport?

Palma de Mallorca Airport sits approximately 70 km from the hotel, with a transfer time of around 60 minutes. The resort is located in Sa Coma on the east coast of Mallorca.

Does TUI BLUE Sensatori Biomar cater to adults only?

No—the resort operates both an adults-only section and a family section. The adults-only area features swim-out pool rooms and a calmer atmosphere, while the family zone includes a splash pool and children’s entertainment.

What activities are there for families at TUI BLUE Sensatori Biomar?

Families have access to a splash pool for kids, mini disco, BLUE tots children’s entertainment, and activities for all ages. The TUI BLUE app manages daily schedules and activity bookings. A dedicated kids’ buffet station offers plastic cutlery and chocolate milkshake on tap.

Is there parking at TUI BLUE Sensatori Biomar?

Parking facilities are generally available at the resort, though specific arrangements should be confirmed directly with the hotel or your booking provider, particularly for longer stays or during peak season.

What guests say

“The all-inclusive food options were fantastic, with a different theme each night of cuisines from around the world.”

— Stephanie (mum of 2), Netmums

“The staff work tirelessly to make sure you have a great time, serving drinks, serving in the restaurant, asking how you are and being genuinely friendly all the time!”

— Staffordshire reviewer, Tripadvisor

“Do not skip the sunset in the sky bar—it was one of the best sunsets we’ve ever seen!”

— Couple in 30s, Tripadvisor

“We had an absolutely fantastic stay here. Our suite was spacious, immaculately clean and extremely comfortable.”

— Guest reviewer, Protur Official Reviews

For travellers deciding between TUI BLUE Sensatori Biomar and other five-star options in Sa Coma, the choice hinges on what matters most: service quality and dining variety pull ahead of location convenience, with staff attentiveness and all-inclusive food receiving the strongest guest endorsements. Adults-only guests report near-flawless experiences; families should book restaurant slots early and flag any pool maintenance concerns on arrival.

For families with young children seeking a balanced resort experience, the practical play is this: reserve your a la carte dinners within 24 hours of check-in, bring feedback about pool conditions immediately to management, and weigh the adults-only swim-out upgrade against the splash pool family setup depending on whether relaxation or child-focused activity takes priority.